I’ve facilitated service design workshops, contributed to European biodesign projects, and delivered strategic communication work for SMEs and public-sector clients.
I’ve facilitated service design workshops, contributed to European biodesign projects, and delivered strategic communication work for SMEs and public-sector clients.
I’ve facilitated service design workshops, contributed to European biodesign projects, and delivered strategic communication work for SMEs and public-sector clients.
My hands-on experience designing a full guest journey for my own hospitality business, along with roles in luxury service and university teaching, strengthens my holistic approach.
My hands-on experience designing a full guest journey for my own hospitality business, along with roles in luxury service and university teaching, strengthens my holistic approach.
My hands-on experience designing a full guest journey for my own hospitality business, along with roles in luxury service and university teaching, strengthens my holistic approach.
I’m now seeking to bring this multidisciplinary perspective to a design agency.
I’m now seeking to bring this multidisciplinary perspective to a design agency.
I’m now seeking to bring this multidisciplinary perspective to a design agency.
my experience
Co-owner & Service Experience Lead
Touriga Wine & Dine
Designed a hospitality experience celebrating Portuguese wine culture through education and storytelling.
September 2023 - Present
Co-owner & Service Experience Lead
Touriga Wine & Dine
Designed a hospitality experience celebrating Portuguese wine culture through education and storytelling.
Apr 2025 - Present
Co-owner & Service Experience Lead
Touriga Wine & Dine
Apr 2025 - Present
Service Design Lecturer & Research Fellow
ISMAT
Service design facilitation and European bio-design research with academic and civic partners.
April 2025 - Present
Service Design Lecturer & Research Fellow
ISMAT
Service design facilitation and European bio-design research with academic and civic partners.
Jan 2019 - Present
Service Design Lecturer & Research Fellow
ISMAT
Jan 2019 - Present
Service & Brand Designer (Freelance)
Strategic branding and visual communication for SMEs and public-sector organisations.
January 2019 - Present
Service & Brand Designer (Freelance)
Sep 2023 - Present
Service & Brand Designer (Freelance)
Strategic branding and visual communication for SMEs and public-sector organisations.
Sep 2023 - Present
Luxury Guest Experience Associate
Vila Joya - Home, Restaurant & Spa
Hands-on experience in high-pressure, guest-focused luxury hospitality settings.
July - November 2024
Luxury Guest Experience Associate
Vila Joya - Home, Restaurant & Spa
Jul - Nov 2024
Luxury Guest Experience Associate
Vila Joya - Home, Restaurant & Spa
Hands-on experience in high-pressure, guest-focused luxury hospitality settings.
Jul - Nov 2024
Teaching Assistant - Design for Government
Aalto University
Supported Design for Government course education through coordination and stakeholder facilitation.
January - June 2024
Teaching Assistant - Design for Government
Aalto University
Jan - Jun 2024
Teaching Assistant - Design for Government
Aalto University
Supported Design for Government course education through coordination and stakeholder facilitation.
Jan - Jun 2024
Service Design Intern (Public Sector Innovation)
Lagoa City Hall, Portugal
Proposed and evaluated a City Design Office within a local government context.
March - June 2021
Service Design Intern (Public Sector Innovation)
Lagoa City Hall, Portugal
Mar - Jun 2021
Service Design Intern (Public Sector Innovation)
Lagoa City Hall, Portugal
Proposed and evaluated a City Design Office within a local government context.
Mar - Jun 2021
